I work on the problem underneath the problem.

Resume PDF

15 years across web, product, and email. Currently at Stampin' Up! in Salt Lake City.

Jake Reátegui, standing outdoors in front of a green hedge

How I work

  1. Start with the question

    What are we actually solving, what's the scope, where are the gaps. I'll go ask, or I'll dig it up myself. The email program, the restock alerts, the link generator: each one started as a question nobody had chased down.

  2. Work through it, not around it

    Workarounds are faster on day one and expensive every day after. Same instinct with the “can this even be built” questions people bring me: I'd rather go find out than guess. I'm honest about what I can't do, and inside my lane I'll push as far as it goes.

The email program became seven figures. Back-in-stock alerts drove $3M+ in attributed sales across 14 markets. I'm after the version that keeps paying after I hand it off.

Experience

UI/UX Designer

Stampin' Up!

2022 to present
  • Built the customer email program from zero sends to seven-figure revenue across 14 markets.
  • Led onboarding for a new platform end to end: opt-in tour, on-page callouts, and a theme other teams reused.
  • Designed a product-release calendar system that scales to dozens of launches a year, halving its page weight under hard CMS budgets.
  • Redesigned the demonstrator sales dashboard twice under hard constraints; delivered 36 dev-ready charts.

Senior Graphic Web Designer

Franklin Planner

2015 to 2021
  • Led web, email, catalog, and product design as one multidisciplinary practice.
  • Managed a remote creative team of four across concept, photo, and video.
  • Drove a full brand and site redesign that contributed to 5% year-over-year growth; designed three flagship planners.

Graphic Artist

Natural History Museum of Utah

2013 to 2015
  • Designed exhibit graphics: plaques, large-format banners, vinyl, and signage.
  • Ran the marketing push for the museum's relocation across print, web, and digital.

About shows a curated cut of each role. Read the full resume

Education

Schooling

  • Entertainment Arts & Engineering

    University of Utah · 2013 to 2016

  • Humanities

    Salt Lake Community College · 2009 to 2012

Certificates

  • Google UX Design

    Coursera

  • Web Applications Development

    Salt Lake Community College

  • Google Ads

    Analytics, Video, and Display Ads

  • Multimedia Certificate

    Academy of Information Technology

Capabilities

  • Product & UX

    Information architecture · interaction flows · prototyping · usability testing · motion

  • Design systems & tokens

    Token architecture · component libraries · reusable UI and email templates

  • Email & lifecycle

    Consent architecture · opt-in strategy · welcome and restock programs

  • Analytics & measurement

    Consent-gated GA4 · attribution and UTM systems · Lighthouse performance

  • Build

    HTML, CSS, JavaScript · React, Astro · Agentic workflows (Claude Code, Codex)

  • Cross-market

    Design ops and localization-ready systems across 14 international markets

Tools
  • Figma
  • Adobe CC
  • Sitefinity
  • Google Analytics
  • GTM
  • Blender
  • Cinema 4D
  • Mailchimp
  • SendGrid
  • Userpilot
  • Claude
  • Zapier

Selected work